How do I place an order?
How do I find Detailed Product
Information?
How long will it take to process
my order?
How will my product be shipped?
Do you have a minimum order
requirement?
Is there a cost for freight
charges?
If I have a problem or question
about my shipment, whom should I
contact?
What methods of payment do you
accept?
Do you offer financing or leasing
options?
Do you carry refurbished as well
as new equipment?
What is your Return and Exchange
policy?
Where are you located?
How do I place an order?
By Phone - You may phone your
order to Lynn Medical's customer
service department between 8:00
a.m.- 6:00 p.m. Eastern Standard
Time. You may also leave an order
on our automated voice mail system
when our customer service
department is not available. Our
toll free number is 888-LynnMed
(888)-596-6633) and our local
number is 248-560-4500.
By Fax - You may place your
order by fax 24 hours a day, seven
days a week. We will fax back a
complete confirmation of your
order, including pricing and
product availability. Our order fax
number is 248-560-0500.
On Line Order Entry - You
can access your account 24 hours a
day, seven days a week to process
orders on our web site,
www.lynnmed.com. You will need
your account number and security
password to access your account.
Once you have gained access to
your account you will have the
ability to place orders directly
into our order entry system. You
will have the ability to check
product availability, pricing and
Fed Ex tracking information.
E-Mail - You can e-mail
orders through the Internet at
customerservice@lynnmed.com
How do I find Detailed Product
Information?
If you are interested in getting
detailed product information or
information on our vendors, please
go to the catalog section of this
web site. You can also contact our
sales department for further
information and product brochures.
How long will it take to process
my order?
All orders received before 3:00
p.m. EST on stock items are
shipped the same business day.
How will my product be shipped?
Orders are shipped Federal Express
ground, unless expedited shipping
is requested. Our goal is to ship
all orders the day they are
received. We encourage our
customers to place their orders
before 3:00 p.m. Eastern Standard
Time to guarantee same day
shipping.
Do you have a minimum order
requirement?
Lynn Medical has a minimum order
requirement of $50.
Is there a cost for freight
charges?
Shipping and handling charges are
additional and will be added to
your invoice. Lynn Medical uses
FedEx to ship our packages. All
packages are shipped with tracking
identification numbers, so they
can be easily identified while in
transit.
If I have a problem or question
about my shipment,
whom should I
contact?
Please contact our customer
service department at
888-596-6633.
What methods of payment do you
accept?
You may pay for your order by
using Mastercard, Visa, Discover or direct
billing.
Do you offer financing or leasing
options?
We have relationships with leasing
companies and can assist you with
leasing and financing options. All
Lynn Medical purchases unless
otherwise specified are payable
net 30 days.
Do you carry refurbished as well
as new equipment?
After 40 years in business we
have relationships with many
equipment manufacturers as well as
companies that refurbish
equipment. Let us know what your
equipment needs are and let us
find your solution!
What is your Return and Exchange
policy?
We guarantee satisfaction for all
our products. If for any reason,
you are not satisfied with the
performance of our products,
contact our sales department to
arrange an exchange or return. All
returned merchandise must be
accompanied by a Return
Merchandise Authorization Number
which can be obtained through our
sales department. Please put the
RMA number on the outside of your
package so we can process your
credit. All returns may be subject
to re-stocking fee.
Where are you located?
Our main warehouse is located in
Wixom, Michigan.
